11 & 10 concepts creative studio | Terms and conditions

Booking and Scheduling:

Users must book 11 & 10 Concepts creative studio time in advance to ensure availability and avoid conflicts with other users. Any changes to bookings should be communicated at least 3 days prior to the booking; an alternate date may be mutually agreed upon providing the 11 & 10 Concepts creative studio is available for use. Sorry we do not offer refunds. User may be requested to pay for usage of the creative studio in advance and/provide a deposit. A security deposit may also be requested. 11 & 10 Concepts creative studio Usage Limits: Users may be subject to time limits on 11 & 10 Concepts creative studio usage, particularly during peak hours or when demand is high. 11 & 10 Concepts creative studio management reserves the right to enforce these limits to ensure fair access for all users. No outdoor shoes please inside the creative studio.

11 & 10 Concepts Creative Studio Safety

Users must adhere to all safety protocols and guidelines while in the 11 & 10 Concepts creative studio. This includes proper handling of equipment, avoiding tripping hazards, and following any posted safety instructions.

Equipment Care and Responsibility:

Users are responsible for the care and proper use of all equipment and props in the 11 & 10 Concepts creative studio. Any damage or malfunction should be reported immediately to 11 & 10 Concepts creative studio management. Users may be asked to sign an Equipment Use Agreement outlining the terms and conditions for the use of 11 & 10 Concepts creative studio equipment. This agreement may include clauses related to equipment maintenance, liability for damages, and usage restrictions.

Cleanup and Maintenance:

Users must clean up the 11 & 10 Concepts creative studio space after each session, including storing props and equipment properly and disposing of any trash or debris. Any spills or messes should be cleaned up promptly. There is absolutely NO food or drinks allowed in the 11 & 10 Concepts creative studio space.

Guest Policy:

The space is designated for the authorized user(s) only. Due to the limited space in the 11 & 10 Concepts creative studio, users may not be allowed to bring guests into the 11 & 10 Concepts creative studio, should there be required guests, they must be pre-approved by 11 & 10 Concepts creative studio management. Should there be guests, the user is responsible for ensuring their guests adhere to all 11 & 10 Concepts creative studio rules and regulations. Sorry, there is no time-sharing allowed.

No Unauthorized Photography:

‘Users may only take photographs or video within the 11 & 10 Concepts creative studio with the permission of all individuals involved. Unauthorized photography of other users or their work is strictly prohibited.

No Illegal Activities:

Users must not engage in any illegal activities while in the 11 & 10 Concepts creative studio, including but not limited to the use of any form of drugs, illegal substances, vaping or alcohol, harassment, or any other unlawful behaviour. We will not tolerate this and you will be removed from the premises and banned from using the 11 & 10 Concepts creative studio. Users must comply with all applicable laws, regulations, and permits while using the 11 & 10 Concepts creative studio, including but not limited to copyright laws, zoning regulations, and health and safety standards.

Use of Props and Set Pieces:

Users must handle all props and set pieces with care, avoiding any damage or misuse. Props should be returned to their proper storage location after use, and users should obtain permission before moving or altering any set pieces.

11 & 10 Concepts creative studio Etiquette:

Users should conduct themselves in a professional manner while in the 11 & 10 Concepts creative studio, respecting the space and fellow creatives. This includes refraining from disruptive behaviour, maintaining a positive attitude, and collaborating respectfully with others. Users must respect the space and belongings of others in the 11 & 10 Concepts creative studio. This includes keeping noise levels to a minimum, respecting personal space, and refraining from touching or using others' equipment without permission.

Personal Belongings:

Users are responsible for their personal belongings while in the 11 & 10 Concepts creative studio. The 11 & 10 Concepts creative studio is not liable for any lost or stolen items, so users should take precautions to secure their belongings.

Child Policy:

If children are allowed in the 11 & 10 Concepts creative studio, users must supervise them at all times and ensure they do not disrupt other users or damage 11 & 10 Concepts creative studio property. 11 & 10 Concepts creative studio management may impose additional restrictions or requirements for children. As for pets, currently, the studio is unable to accommodate pet photos at this time. Thank you for your understanding.

Emergency Procedures:

Users should familiarize themselves with the 11 & 10 Concepts creative studio's emergency procedures, including evacuation routes, emergency exits, and the location of first aid supplies. In the event of an emergency, users should follow instructions from 11 & 10 Concepts creative studio staff and evacuate the premises calmly and quickly.

Feedback and Dispute Resolution:

Users are encouraged to provide feedback to 11 & 10 Concepts creative studio management about their experiences and any concerns they may have. In the event of a dispute or conflict, users should attempt to resolve the issue amicably with the assistance of 11 & 10 Concepts creative studio staff.

Right to Refuse Service:

11 & 10 Concepts creative studio management reserves the right to refuse service to any user who violates 11 & 10 Concepts creative studio rules, engages in disruptive behaviour, or otherwise poses a risk to the safety or well-being of others in the 11 & 10 Concepts creative studio. 11 & Concepts creative studio reserves the right to ban any user who violates rules and/ any terms and conditions.

Intellectual Property Rights:

Users retain the intellectual property rights to their creative work produced in the 11 & 10 Concepts creative studio. However, users must obtain appropriate permissions or licenses for any copyrighted material used in their projects and respect the intellectual property rights of others.

Use of 11 & 10 Concepts creative studio Name and Branding:

Users may not use the 11 & 10 Concepts creative studio's name, logo, or branding in any promotional materials or public communications without prior approval from 11 & 10 Concepts creative studio management.

Special Events and Workshops:

The 11 & 10 Concepts creative studio may host special events, workshops, or classes from time to time. Users interested in participating in these events should follow any additional guidelines or requirements provided by 11 & 10 Concepts creative studio management.

Non-Discrimination Policy:

The 11 & 10 Concepts creative studio is committed to providing an inclusive and welcoming environment for all users, regardless of race, ethnicity, gender, sexual orientation, religion, disability, or any other protected characteristic. Discriminatory behaviour or language will not be tolerated.

Code of Conduct Enforcement:

11 & 10 Concepts creative studio management reserves the right to enforce these rules and take appropriate action against users who violate them, up to and including revoking access to the 11 & 10 Concepts creative studio. Any disciplinary actions will be taken in accordance with the 11 & 10 Concepts creative studio's disciplinary procedures and may include warnings, suspensions, or permanent bans.

Privacy and Confidentiality:

Users must respect the privacy and confidentiality of other users and their projects. Users should not photograph, record, or share any personal or sensitive information about others without their explicit consent.

Insurance Requirements:

Users may be required to provide proof of liability insurance coverage before using the 11 & 10 Concepts creative studio, particularly if they are bringing in expensive equipment

Accessibility:

The 11 & 10 Concepts creative studio strives to be accessible to individuals with disabilities, We will do our best to provide reasonable accommodations, however, we cannot guarantee and ample time must be provided to communicate the needs to the 11 & 10 Concepts creative studio management. Users with specific accessibility needs should inform 11 & 10 Concepts creative studio management so appropriate arrangements may be made.

Social Media Guidelines:

Users may be permitted to share photos or videos taken in the 11 & 10 Concepts creative studio on social media platforms, but they should respect the privacy and intellectual property rights of others and give credit where credit is due. 11 & 10 Concepts creative studio management may provide guidelines or hashtags for tagging 11 & 10 Concepts creative studio-related content.

Model Release Forms:

If users plan to photograph or film models or individuals, they must obtain signed model release forms granting permission to use their likeness in photos or videos. 11 & 10 Concepts creative studio management may provide template release forms or guidelines for obtaining consent.

Security Measures:

Users should adhere to any security measures put in place by 11 & 10 Concepts creative studio management, such as locking doors and windows when leaving the 11 & 10 Concepts creative studio unattended, activating security alarms, and reporting any suspicious activity to 11 & 10 Concepts creative studio staff or authorities.

Incident Reporting:

Users should report any accidents, injuries, or incidents that occur in the 11 & 10 Concepts creative studio to 11 & 10 Concepts creative studio management immediately. This includes near misses or potential hazards that could lead to harm if not addressed promptly.

Weather Policy:

In the event of severe weather conditions (e.g., hurricanes, blizzards), the 11 & 10 Concepts creative studio may close temporarily for the safety of its users. 11 & 10 Concepts creative studio management will communicate closures via email, social media, or other channels. Users should refrain from visiting the 11 & 10 Concepts creative studio during extreme weather events unless otherwise instructed.

Additional Terms and Conditions may be applied by 11 & 10 Concepts Creative Studio depending on the nature of the usage request.

Additional Information:

Artwork Display Guidelines: Users may have the opportunity to display their artwork or photography within the 11 & 10 Concepts creative studio's designated exhibition spaces. 11 & 10 Concepts creative studio management will provide guidelines for submitting artwork, hanging/displaying pieces, and maintaining the integrity of the exhibition area. Contact 11 & 10 Concepts for details.

Membership Benefits *Coming soon: 11 & 10 Concepts creative studio members may be entitled to certain benefits or privileges, such as discounted rates on 11 & 10 Concepts creative studio rentals, priority booking, or access to exclusive events. 11 & 10 Concepts creative studio management will communicate membership benefits and eligibility criteria to all users.